welcome!
Is your computer running slow? Want to learn how to edit your photos? Need to print from one computer to another? Then you have come to the right place!
we can help you:
- We can diagnose and repair your computer problems... From your computer not powering on, to virus and spyware removal, to restoring your wireless connection... And any other computer problems you may have.
- We can teach you how to use your computer more efficiently, and personalize it to your liking. From learning Office shortcuts to creating an online photo gallery to sharing with friends, as well as everything in-between... We are here to help you learn!
- Tired of having to deal with tech support from someone that doesn't speak English? Let us go to bat for you! We can make those tedious calls to outsourced tech support companies a breeze.
- Think it may be time to get a new computer? Let us evaluate what you have. Maybe it just needs an upgrade, saving you a lot of expense (not to mention the frustration of having to set up a new computer).
- We come to you. No need to unplug everything, lug your computer to a repair shop, wait a week, then have to figure out how it all goes back together. Virtually all of our repair can be done on-site.
- We don't waste time. When we are at your house, we are not going to sit around doing nothing, wasting your time and money. We are on the clock... Your clock! Efficiency is as important to us as it is to you.
- We speak human, not geek. We're not going to confuse with giga-whats and mega-whos. We will explain everything in plain English!
- We will not try to sell you anything. We strictly do repairs. We will have extra hardware available (if you need it) that we can sell you, but it will be sold to you for the price that we paid, including the receipt for the purchase from the original store. Think of it as us having picked up the hardware for you from the store.
how we are different from other companies:
We treat our customers like we treat our friends. Not only are our customers paying us, but we also want to have a good relationship with them. We have worked with several tech companies ourselves, and we know how customers are treated by many of them. We have also been "on the other side of the counter," so to speak, and we know what it's like to receive bad (and good!) service. This is why we are here.
We set ourselves apart from the competition by simply being human.
We treat you as we ourselves wish to be treated. We're not going to try to sell you things you don't need or want, but if you do need something we will make recommendations for you, as well as why you need it.
We will also help you find the best price.
We also don't charge outrageous prices. We charge by the hour, not by the service. We don't have a storefront, so you're not being billed for store rent, paying employees to sit in the store, company cars, or any other overhead costs.
We also do not advertise. Our business comes strictly from word-of-mouth. That is how confident we are of our business.
We also offer free advice from our blog. We feel that our tips should be made publicly available, and we encourage you to check it often for new information! Let us provide you free computer tips and advice from our blog, and you can call us over when you have a major problem.